It’s been one year since they opened PUSH Fitness Center, and owners PJ and Jen Pagano say it finally feels like home.

The Webster couple had their eye on the location on Fairport Road for seven years before getting approval to open the gym — a smaller alternative to larger fitness centers on the east side of Monroe County.

On any given day, the main floor is buzzing with members coming for their regular workout. Gym members can even swipe a card 24/7 to visit before or after work.

Jen Pagano, 35, says people were signing up for memberships before PUSH opened its doors in February 2012.

“They really believed in us, and it’s been like that ever since we opened,” she said.

It's becoming one of the most frustrating things to deal with when you go to the doctor -- trying to figure out how much it's going to cost. More and more people are on high-deductible health care plans where they're on the hook for the first five to 10 thousand dollars every year. And they're told by their employers and insurance companies to be smart, educated health care consumers.

But how can you be a consumer when you have no idea what anything costs and no one will tell you?

The I-Team is finding out why it is so hard.

Dianne Kober flipped through her bills like baseball cards.

"Here's a bill for lab charges from Rochester General."

"Here's the University of Rochester bill."

"Here's the Highland Hospital bill for actually being at Highland Hospital."